We are partnered with industry trusted tier 1 providers in both telecommunication and IT infrastructure. Rackspace and Voxbone being our primary providers in these respective areas, allow us to provide our service with confidence and reliability.
We also prefer to use large community based open source software solutions for our applications and often contribute patches back to those projects. Ubuntu, Asterisk and BigBlueButton are our key software providers in this area.
This means we are able to add customisations and modifications info our platform, this enables us to stay abreast of fast-changing technologies, with not only us working on adding features but a whole community testing and improving the service. Some examples is HTML5 & Websockets with webinars and teleconferencing using Skype’s integration services.
Our partnerships with Voxbone allow us to provide international dial-in numbers in 50 countries around the world, this global reach makes our service extremely competitive.
We invest strongly in our infrastructure, including backup and failover strategies that will ensure in the event of server failure that our failover servers will continue to take and process calls.
These solutions usually come at a high cost for consumers however our innovations in technology allow us to keep a high service uptime while keeping the costs low, these cost savings are passed onto our customers.